Comcast Chaos

We have had continuous conncection issues with Comcast here at the school. The folks at Comcast were very responsive when I called them Wednesday and came out the same day replaced our gateway/modem. Things went swimmingly Thursday and Friday. This morning, however, some serious connection problems arose with inconsistant results loading pages. When I called them, they indicated that there was an outage in our area and that they were working to solve the problem. I was thrilled to know that, at least, I was not OUR equipment.

By 11AM, I decided to reset the modem/gateway by powercycling it. So far, all is well. In fact, as the figure below shows, our speed seems to be reaching previous levels measured after the Boost feature was launched last May. Nice job, Comcast!